Chick-fil-A

“A Giant Safety Net for Three Locations” – Justin Ballengee, Executive Director, Chick-fil-A Lynchburg

The Problem

  • Freezer failure overnight left the restaurant vulnerable to massive food loss, with no managed warning system in place.
  • Leadership was forced to manually monitor temperatures and equipment, pulling focus away from guests and core operations.
  • A single freezer failure risked $15,000+ in food loss, potential closure for the day, and compounding costs that could have exceeded $100,000 in total impact.

The Solution

  • Cooler Alert’s IoT system was installed quickly and non-disruptively, without operational downtime.
  • Real-time alerts sent directly to phones notified staff the moment the freezer began losing temperature, allowing immediate vendor contact and corrective action.
  • The mobile app dashboard gives Justin visibility into every station across all three locations at a glance, with clear visual indicators for anything needing attention.

Marie Callenders

“You’re going to save money,” – Gary Cushing, Owner, Marie Callender’s, Camarillo, CA

The Problem

  • Freezer failure overnight left the restaurant vulnerable to massive food loss, with no managed warning system in place.
  • Leadership was forced to manually monitor temperatures and equipment, pulling focus away from guests and core operations.
  • A single freezer failure risked $15,000+ in food loss, potential closure for the day, and compounding costs that could have exceeded $100,000 in total impact.

The Solution

  • Cooler Alert’s IoT system was installed quickly and non-disruptively, without operational downtime.
  • Real-time alerts sent directly to phones notified staff the moment the freezer began losing temperature, allowing immediate vendor contact and corrective action.
  • The mobile app dashboard gives Justin visibility into every station across all three locations at a glance, with clear visual indicators for anything needing attention.

East Coast Wings & Grill

“I’d throw away enough food to pay for this system for a year, in one day.” – Mike Morrell, Owner, East Coast Wings & Grill, Lynchburg, VA

The Problem

  • Coolers would freeze up overnight with no warning. Staff arrived in the morning to find spoiled inventory, no way to know how long it had been failing.
  • Traditional thermometers required manually opening units and physically temping food, which was time-consuming and error-prone.
  • Unexpected product loss meant scrambling to restock before a lunch shift, starting the day already behind.
  • Refrigeration technicians had to stay on-site after completing repairs just to monitor the system, resulting in additional expense.

The Solution

  • Cooler Alert monitors every unit continuously, with updates as frequent as every 5 minutes, staff are alerted and on the way before product loss occurs.
  • Installation is simple: sensors attach with zip ties, the app installs on any phone, and the portal is set up and customized by a system rep in one visit.
  • Alerts, temperature limits, and notification preferences are fully customizable to fit each operator’s needs.
  • Refrigeration technicians can complete a repair, leave the premises, and monitor the system remotely from their office, no more billing customers for idle watch time.

Bedford County Public Schools

“Getting ahead of the problem before it becomes a problem is very important…” – Suzanne Quesenberry, School Nutritionist, Bedford, VA

The Problem

  • Possibility of endangering students. Major coolers would go offline, current system wasn’t reliable, lost $10,000’s in product.
  • Manual temperature tracking across every cooler in every installation in the school system is time consuming and leaves room for human error.
  • With students as the end consumer, a food safety failure carries consequences far beyond financial loss. Public health and the wellbeing of children are the stakes.

The Solution

  • Cooler Alert’s team came directly to each school, set up monitors on-site, and personally walked every manager through the system.
  • One unified system now monitors all coolers across the entire school district, replacing a patchwork of manual checks with a single dashboard.
  • Customizable alerts notify the right people immediately when a unit goes out of range, getting ahead of a problem before it becomes a loss.

Schedule your call today to protect your business.